Legal
Acceptable Use Policy
Effective: May 1, 2026
What you may not do with iShipBiz.
1. Prohibited shipments
You may not use the Service to ship items prohibited by the underlying carrier — including hazardous materials without proper declaration, illegal substances, weapons restricted by law, live animals, or human remains.
Each carrier maintains its own list of prohibited items. You are responsible for compliance.
2. Fraud
You may not generate labels with the intent to defraud the carrier (e.g. understating weight, mis-classifying contents to obtain a lower rate).
iShipBiz reserves the right to suspend accounts on reasonable suspicion of carrier fraud and to share investigation data with the affected carrier.
3. Account abuse
No reverse engineering, scraping, or automated access outside our published APIs and rate limits.
No sharing accounts across organizations. Each business entity needs its own tenant.
4. Security
No attempts to access other tenants’ data, exploit vulnerabilities, or evade rate limits. Report security issues responsibly to security@ishipbiz.com (we run a coordinated disclosure program).
5. Enforcement
Violations may result in immediate suspension or termination. We may report serious violations to law enforcement and to affected carriers.